Inbound Call Center Services
Shivansh Outsourcing offers customer focused inbound call center services to help its clients achieve high rate of customer satisfaction. By outsourcing your inbound customer services to us you can easily retain your customers and generate better business opportunities at the same time. Our customer service call centers in America are fully equipped with all the necessary technologies and equipments that are required for delivering proper inbound call center services.
Low average call handling time
Low call answering time
Well trained and experienced
customer care agents
Reduction in the cost of operations
and infrastructure
Customer care Support Services
Customers are the most important business entity for organizations therefore having a proper customer service plan and strategy can greatly increase your chances of keeping your customers well satisfied and loyal to you. Our customer care support services are aimed at solving all the queries of your customers accurately and within minimum timeframe.
Technical Help Desk
If you are selling technology based products and services then it becomes necessary for you to provide technical help desk support to your customers as there will be numerous technical queries from their end. Not everyone is tech savvy therefore you will have to provide support for even the most basic technical issues. Our technical help desk support services are powered by experienced technical executives and industry experts who have the right set of skills for handling the technical issues of customers.
Phone Answering Service
The competition today is so high in the business world that organizations cannot afford to miss even a single opportunity. In such conditions, missing a phone call is equal to missing an opportunity which is very unlikely to knock back on your door again. Outsource your phone answering services to us and we will make sure that each and every call that comes in gets answered. Further, you will also get a proper record of calls on a regular basis along with a comprehensive report of all the activities.