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Email Support Services

Email is one of the new channels of communication that has emerged as a result of technological advancements. Today, most of the consumers have an email account and use internet based services on a daily basis. The use of email services has been extensively adopted by organizations as it creates a perfect communication channel for them. We, at Bluechip Call Center, offer outsourced email support services to clients and help them manage all the email correspondences and communications with their customers.


Product or Service Inquiries

The growing demand and influence of ecommerce on the current generation has made it a hot option for organizations who wish to grab each and every opportunity of making a sale. A quick and attractive reply to a product or service can make the sale happen without any further effort. However, the real problem occurs when the volume of inquiries is too large to handle for organizations. Outsource product or service inquiry email handling to us and we will manage them for you at very nominal rates.


Feedback/Response to inquiry

Apart from the product inquiries, there are many more customer emails that come in your company's email inbox. Customers also send emails that are meant for the purpose of feedback, suggestions and response of some other sort. It is of critical value to process all these emails, get the required information from them and send the proper response for each email. We can easily manage all these emails on your behalf and make sure that all emails get properly processed.


Troubleshooting for services and products

It is much easier for customers to send an email with all the necessary information rather than explaining things over telephone. Further, emails also allow them to send attachments such as documents, scanned copies and photographs that might be required for troubleshooting the issues faced by the customer. Our email support services for troubleshooting consumer queries for various services and products can take care of all such emails on your behalf and revert back to them with appropriate responses.


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